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Question

autautfication

  • April 19, 2026
  • 1 reply
  • 16 views
Ggk1.1

I got a new phone and cant purchuss anything beacause i cant do the 2 step verification beacause i dont have the code 

i dont know how to get it back

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    1 Reply

    Razer.ScarletRouge

    Hi there, ​@Ggk1.1 

     

    Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

    Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

     

    *Thread locked to curb the conversation to PM.

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