Pls. Help me. I lost my backup code and authentication app. I have some point on my account but can’t use it due to 2-way authentication. :(
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- Razer Support
- 3389 replies
Hi bestZompventure779,
For Razer Gold 2FA concerns, please submit a ticket or contact customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide them with following information below so they can validate your account.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, PM me your ticket number so I can call their attention to your case. All the best!
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