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Question

authentication code

  • May 1, 2025
  • 1 reply
  • 13 views
P

Hello I have a problem I have forget my authentication code and my backup password and what do I have to do to change

My authentication  code

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • May 1, 2025

    Hi pulseMysticvision958,

    For Razer Golod account concerns, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

    1. Registered email:
    2. Razer ID :
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Billing address:

    After submitting case, PM me your ticket number so I can help you coordinate with the team. All the best!

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