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Question

authenticator

  • March 18, 2024
  • 1 reply
  • 80 views
WarmBlackbuzzflow634

Hello, I would like to restore two-step authentication, but I accidentally deleted the Google Authenticator and I lost confirmation access, but I can log into my account without problems, but I can’t confirm purchases, I just don’t understand what to do anymore, please help. phone number is not linked, only email

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 20, 2024

    Hi WarmBlackbuzzflow634,

    I’m here to help. Please PM with the required account verification details so I can initiate a ticket on your behalf: 

    Razer ID: 
    Email address associated with your Razer ID: 
    Date of Birth:
    Full Name: 
    Phone number:
    Country: 

    You can also try to set up a 2-Step Authenticator for your Razer ID here. All the best!

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