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authenticator

  • February 17, 2026
  • 1 reply
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I just want to ask for help in setting up authenticator codes on my account because I didn't set up the authenticator before, and now I can't edit my account information or the authenticator settings. However, I can link it to my email account, and I hope to get help to fix my authenticator issue because of this—I can't access the gold content in my account."
 

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1 Reply

Razer.ScarletRouge

Hi there, ​@classicMintJASPER318 

 

Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

 

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