Authenticator app | Razer Insider
Skip to main content
Answer

Authenticator app

  • September 9, 2025
  • 1 reply
  • 47 views

streetaeroBlueYonder983

Hello Good day! i have a problem for my payment because my authenticator always says invalid due to the date and time of my phone settings i cant make it to automatic because im working on a ship and it takes a month to dock our ship to shore and get some signal so theres no way it can automatically change the date and time. can u help me to make payment using otp from email instead of otp from sms or authenticator

Best answer by Razer.ScarletRouge

Hey there, ​@streetaeroBlueYonder983 

Thank you for sharing your concern here. Let me help you set up your OTP using your email address instead of SMS or an authenticator. Please send me a private message together with the following details for verification purposes:

 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Phone number:

6. Country:

 

I am looking forward to your response! Thanks!


 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@streetaeroBlueYonder983 

Thank you for sharing your concern here. Let me help you set up your OTP using your email address instead of SMS or an authenticator. Please send me a private message together with the following details for verification purposes:

 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Phone number:

6. Country:

 

I am looking forward to your response! Thanks!


 

*Thread locked to curb conversation to PM.