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authenticator lost

  • November 20, 2024
  • 3 replies
  • 62 views
F

hi razer. i lost my authenticator  phone. can help me reset. because now my account is locked

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3 Replies

F

please help me sir

Kgaspan
  • Kgaspan
  • Insider Mini
  • November 20, 2024

i also lost my authenticator phone. please help me reset

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 21, 2024

    hi razer. i lost my authenticator  phone. can help me reset. because now my account is locked

    Hi firstPlumpPurple714,

    For razer Gold account issues. I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information laid out below so they can help you reset your account OTP.
     

    1. Registered email:
    2. Razer ID :
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Billing address:
     

    *Thread locked to curb the conversation to PMs.

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