I have a damaged Razer Gold USA gift card worth $100. Can you help me?
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- Razer Support
Hi Mouss20188,
Unfortunately, I have limited access to this part of our system. However, I suggest that you Submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications below:
- Each image must be separate.
- Do not stack the gift card and receipt.
- Do not blur or mark on the gift card and receipt.
- Reduce the file size to a smaller size.
- Ensure that the images are clear and show all four corners.
- Save the shareable files via any online drive account listed here.
You can PM me the reference number here so I can help you coordinate with the team. All the best!
*Thread locked to curb the conversation to PMs.
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