Back of my chair giving out | Razer Insider
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Question

Back of my chair giving out

  • July 5, 2025
  • 1 reply
  • 20 views

Serial number is

When leaning back in the chair, the back just gives out. It won’t hold one position. We’re hoping to get at least an idea of what part we may need

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1 Reply

Razer.ScarletRouge

Hey there, ​@cassrae!

Thank you for sharing your concern here. No worries, let me help you! To get this resolved and potentially identify the part you may need, please send me a PM together with the following details below so I can create a ticket for you and forward it to a relevant team for further assistance.

Full Name:
Email address associated with Razer ID:
Phone number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:


Please note that I have edited your post and removed your serial number and other product details for security purposes. Thank you for understanding!



*Thread locked to curb conversation to PM.