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Question

back up code

  • November 21, 2024
  • 1 reply
  • 44 views
fastCanaryYellowplane224

I don't remember my back up codes and if i use my phone number to get the code it didn't send me the code

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 23, 2024

    Hi fastCanaryYellowplane224,

    For Razer Gold account issue. Please try to submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.
    1. Registered email:
    2. Razer ID:
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Country:

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