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backup

  • December 13, 2023
  • 1 reply
  • 40 views
frontbicycleCameoPink597

Lost phone and my backup codes and authenticator… Is there any way to solve this problem? Reset or something like that

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • December 14, 2023

    Hello frontbicycleCameoPink597,

    I'm here to assist you. I see that you need to update the phone number linked to your Razer ID. Please PM me and provide the following details for account verification:

    Razer ID:
    Email address associated with your Razer ID:
    Date of Birth:
    Full Name: 
    Old phone number:
    New phone number:

    ​​​*Thread locked to curb the conversation to PMs.

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