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I bought a $340 Razer Gold Gift Card today. I noticed the Pin no. on the card had a black background and silver numbers which was different from past cards which had a white background and black numbers.  When an attempt was made to use the card, a message came back “invalid PIN number. For further assistance please contact Customer Support with your pins proof of purchase. “  The card number was 6363-1030-4403-0380-667. The PIN number was 80783179464868. Can you tell me what the issue is and what can be done to recover this card since it is needed now. Card was purchased Friday May 24th around 10 am at Home Depot in Sebastian, Florida. I have copies of receipts, cards, etc.

If there is a better place to get answers please let me know.

I bought a   $200.00 card from Walmart.  When revieling the code under the scratch line instead of the normal 14 digits there was only 4. I have been fighting with  Razer for almost 4 months. They closed the claim ticket saying that the card was activated. Anyone who has ever bought a gold card knows that all 14 digits are required to activated the card. I feel that they do this intentionally so that they can steal your money. They will never make good on your purchase nor will they help recover your code numbers.

Razer Support is a joke ,not true sometimes you get a joke. Support from Razer is a fairy tale doesn't exist in real life.

Has anyone ever got Support from Razer no. They have no problems taking your money.  

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