First sorry I use google translate



I bought a Blackshark v2 Helmet

and before I had a Razer kraken X



This is the first time I have received a cable with connection via USB Except that the sound of the microphone is horrible the sound is muffled and it saturates I have changed many things in the software razer (Synapse) it does not change anything it stay awful



On the other hand, if I use a 3.5mm jack (I have to use the Kraken X splitter to be able to have the microphone & sound cable) the sound has become very good, on the other hand, I do not have the sound to improve the blackshark V2



Did you know how to solve the microphone problem so that it works well with the USB and that I can fully use the BlackShark V2?