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Bad user experience

  • November 1, 2022
  • 2 replies
  • 16 views
B
Hi, I've bought a Razer Ornata V3 keyboard and at this rate it's the first and last Razer product I'll ever buy. Perhaps I've misinterpreted some things that may be corrected. First, given I provided you my google account, why do you require a separate password? Second, why do I have to login to your service to use features of my keyboard? Third is there any way to save a simple static colour to my keyboard without having to login and use your software? I just wanted a keyboard, not to be forced into your software and services for a product which functions independent of online connectivity. Thanks!
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    2 Replies

    Razer.Speedcr0ss
    buzzLemonLimenexus638
    Hi, I've bought a Razer Ornata V3 keyboard and at this rate it's the first and last Razer product I'll ever buy. Perhaps I've misinterpreted some things that may be corrected. First, given I provided you my google account, why do you require a separate password? Second, why do I have to login to your service to use features of my keyboard? Third is there any way to save a simple static colour to my keyboard without having to login and use your software? I just wanted a keyboard, not to be forced into your software and services for a product which functions independent of online connectivity. Thanks!
    You can log in to the Razer Synapse as a guest user, so there's no need to nominate an email address to create a Razer ID. The keyboard has a default Chroma effect (Spectrum Cycling), but if you want to move over to its advanced effects, you'll need the Razer Synapse 3.0. You may refer to this article.
    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • November 2, 2022
    As @Razer.Speedcr0ss said - you can login as a guest, but there will be no settings sync to the cloud. You can try installing 3rd party app like OpenRGB to control Chroma on your keyboard, but some devices may be not fully supported.
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