Balistik x hyperspeed don't move | Razer Insider
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Question

Balistik x hyperspeed don't move

  • June 6, 2026
  • 1 reply
  • 4 views

Balistik x hyperspeed don't move the cursor. Other buttons work normally. What can i do? I am over warranty but i read on internet there is an hardware problem that shutdown the sensor in some year..

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1 Reply

Razer.sushi.boi
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Hello there, ​@grgbrz!

 

Does it make any difference when the Razer Synapse software is temporarily disabled? Does your PC's device manager still detect your mouse? Let me know via PM along with its serial number so I can validate it in our database and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.