Barracuda X chroma not connecting to dongle | Razer Insider
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Question

Barracuda X chroma not connecting to dongle

  • January 10, 2025
  • 14 replies
  • 3571 views

bestPalmLeafalley251

i insert the dongle to my pc with the type A adapter, not straight type C. my pc reads the dongle as barracuda X chroma. i turn on the headset and then it says "turn on", then "pairing.." and after a minute or two, it says power off. Meanwhile is not connecting to the pc

PS. i dont have bluetooth on my pc

This topic has been closed for replies.

14 Replies

dailyCeladonBluefocus586

OMG i had the same problem, i searched up the fix, and it was to double click that switch button under the volume wheel lmaoo, it will switch it from bluetooth to lightspeed wireless


castradioQuartz516

Thank you so much, by this simple advice you saved my sanity, thank you, I was so close to mental breakdown. It seems working now, thank you again😚


omg I love you dailyCeladonBluefocus586 🤗


RoastCoffeeawesomeJET279

There is no way… had this issue for a couple of weeks.. can’t believe it was that easy! 

Thanks  dailyCeladonBluefocus586  !


Ivorycoolsight776

OMG i had the same problem, i searched up the fix, and it was to double click that switch button under the volume wheel lmaoo, it will switch it from bluetooth to lightspeed wireless

hey i connected the dongle and in the when i check the pc its connected but sound is not coming from it.Then i downloaded the synapse 4 but in the software its shown as disconnected and yeah i followed your steps by double tapped the button but nothing occured please help !!!


bizPaleLavenderfun694

OMG i had the same problem, i searched up the fix, and it was to double click that switch button under the volume wheel lmaoo, it will switch it from bluetooth to lightspeed wireless

hey i connected the dongle and in the when i check the pc its connected but sound is not coming from it.Then i downloaded the synapse 4 but in the software its shown as disconnected and yeah i followed your steps by double tapped the button but nothing occured please help !!!

click the mute button twice fast it does the trick, idk how but it worked for me , i found it while i was chatting with the agent

 


  • Insider Mini
  • April 24, 2025

I’ve had mine for about 2 weeks and has worked fine using the dongle. But I connected the headset to my tv using bt and that also worked fine, but now i cant get it to connect back to my pc using the dongle. Ive unpaired it from the tv but i still wont connect.

When i turn the headset on it tries to pair using bt, if i use the hyperspeed wireless mode it tries to connect for 10 secs and then switches back to pairing on bt.


bizPaleLavenderfun694

I’ve had mine for about 2 weeks and has worked fine using the dongle. But I connected the headset to my tv using bt and that also worked fine, but now i cant get it to connect back to my pc using the dongle. Ive unpaired it from the tv but i still wont connect.

When i turn the headset on it tries to pair using bt, if i use the hyperspeed wireless mode it tries to connect for 10 secs and then switches back to pairing on bt.

try fast tapping the mic mute button twice, it will switch the mode worked for me

 


  • Insider Mini
  • April 24, 2025

I’ve had mine for about 2 weeks and has worked fine using the dongle. But I connected the headset to my tv using bt and that also worked fine, but now i cant get it to connect back to my pc using the dongle. Ive unpaired it from the tv but i still wont connect.

When i turn the headset on it tries to pair using bt, if i use the hyperspeed wireless mode it tries to connect for 10 secs and then switches back to pairing on bt.

try fast tapping the mic mute button twice, it will switch the mode worked for me

 

Does nothing.


  • Insider Mini
  • April 24, 2025

I've got it to work again. Had to use the usb-a connector and then use the razer headset pairing software.


It is like the dongle may not be fully compatible with the Type A adapter (*Removed spam - House Rules). Have you tried plugging it directly into a USB Type-A port? That could help establish a more stable connection.


  • Insider Mini
  • April 24, 2025

It is like the dongle may not be fully compatible with the Type A adapter (*Removed spam - House Rules). Have you tried plugging it directly into a USB Type-A port? That could help establish a more stable connection.

That's what i did. Just weird it worked fine for weeks with the usb-c.


  • Insider Mini
  • May 3, 2025

OMG i had the same problem, i searched up the fix, and it was to double click that switch button under the volume wheel lmaoo, it will switch it from bluetooth to lightspeed wireless

it did not help for me and it can not even reset idk what to do

 


Razer.Speedcr0ss

OMG i had the same problem, i searched up the fix, and it was to double click that switch button under the volume wheel lmaoo, it will switch it from bluetooth to lightspeed wireless

it did not help for me and it can not even reset idk what to do

 

Please try the headset pairing utility from Barracuda X’s support page and perform the following steps here. Feel free to send me a PM should you need further assistance.

 

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