Barracuda X Dongle just stoped working | Razer Insider
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Question

Barracuda X Dongle just stoped working

  • February 22, 2025
  • 2 replies
  • 60 views
sleekCadmiumGreenx439

Hey everyone,

My Barracuda X headphones suddenly stopped working today. Last night, everything was fine, but this morning, they turn on but won’t connect. I suspect the issue might be with the dongle rather than the headphones themselves.

I’ve tried:

  • Plugging the dongle directly into a USB-C port
  • Changing USB ports
  • Using the Razer Headset Pairing Utility, but it doesn’t detect the headphones

Nothing seems to work. Has anyone else experienced this? Any suggestions on how to fix it?

Thanks in advance!

This topic has been closed for replies.

2 Replies

LightOrchidJETdirect265

hola que tal pudiste solucionarlo ? me pasa lo mismo y nose que hacer ,ya entre en desesperacion

puedes escribrirme a mi mail francoresk8die@gmail.com

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • August 19, 2025

Hey ​@LightOrchidJETdirect265,

Please be advised that we do not have support for your preferred language so let’s continue in English so I can assist you. After translating your post, I understand that you’re experiencing issues with your headset. Is the dongle still detected in the Device Manager? Can you test it on another computer to see if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue.

 

 

*Thread locked to curb conversation to PM.

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