Just bought the Barricuda X from Walmart yesterday, it paired to the PC, received audio when the mic attachment is not on, but as soon as I attach the mic to it, it stopped receiving audio and the mic doesn’t even work. PC side says the audio is going through and the mic still says it it’s the default device but literally nothing can be heard, and it takes no input from the mic.
Question
Barricuda X not working.
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- Razer Support
Hi Freeaboo,
I'm sorry to hear about the issue with your Razer Barracuda X having audio and microphone connectivity problems. To isolate the issue, please try the steps below:
1. Ensure that the microphone is securely connected to the headphones. Sometimes, a loose connection can cause the mic and audio to stop working properly.
2. On your PC, double-check the audio settings to ensure that the Razer Barracuda X is set as both the default playback and recording device. You can do this by right-clicking the speaker icon in the taskbar, selecting 'Sounds,' and navigating to the 'Playback' and 'Recording' tabs.3.
4. Make sure that the audio drivers on your PC are up to date. You can check for updates in your device manager.
5. Try testing the headphones and microphone on another device to see if the issue persists. This can help determine if the problem is with the headphones or the PC.
You can also perform the troubleshooting steps from the following articles:
- How to resolve a headset with no sound, poor or no audio, or uneven audio balance
- My Razer headset's microphone does not pick up my voice or audio
If the issue continues after these steps, please send me a PM with your device’s serial number so I can check for available firmware updates. All the best!
*Thread locked to curb the conversation to PMs.
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