Basilik V3 mouse wheel switching itself | Razer Insider
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Question

Basilik V3 mouse wheel switching itself

  • September 18, 2025
  • 1 reply
  • 17 views

Hello!

 

This problem started out of the blue this morning.
My mouse wheel has started changing itself between tactical and free spin.

I’m not pressing any buttons or holding it while it happens. It literally lays to my right and just clicks constantly like the switch just keeps going.

I’ve already tried cleaning it and switching USB port but it keeps going.

 

Is this the end of my mouse or is there anything else I can try?

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • September 19, 2025

Hi Shiya.

Were there any incidents involving your mouse prior to encountering the issue? Is there any visible physical damage to the device? Does the scroll wheel feel difficult to turn or is it stuck in a certain position? To resolve the issue, please follow the troubleshooting steps in this article. If you need further assistance, feel free to send me a PM with your device’s serial number and proof of purchase so I can check its warranty status. Also, please save the file via Google Drive and ensure that access is enabled for viewing. Thank you!

*Thread locked to curb the conversation to PMs.