Basilisk ultimate disconnecting then reconnecting when clicking

Question

I ran into a problem where my basilisk ultimate would turn on and then disconnects after lik 5 seconds of working. Then this would continue if the click a botton where is turns on the disconnects. It is charged btw

Razer.sushi.boi · Answer

Hey there, ​@fastCadmiumOrangepark321!Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If possible, try it on a different computer just to check if the same issue persists. If it does, please drop me a message via PM along with your mouse’s serial number so I can validate it and for proper documentation.*Thread locked to curb conversation to PM.

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