Basilisk V3 freezing when Synapse 4 starts? | Razer Insider
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Question

Basilisk V3 freezing when Synapse 4 starts?

  • July 6, 2025
  • 1 reply
  • 22 views

Sulligy

Hello,

My wired Basilisk V3 freezes and becomes unresponsive as soon as Synapse 4 starts. i have to use another mouse to force quit the application, after of which the Basilisk becomes responsive again.

I can’t use my game profiles or lighting because of this. I’ve tried removing all the drivers and uninstalling with Revo Uninstaller, and doing a fresh install of Synapse, but the problem persists.

 

Any idea what could be wrong?

1 Reply

Sulligy
  • Author
  • Insider Mini
  • July 6, 2025

Hey nvm, I was able to fix it by updating the mouse’s firmware.

 

I thought that Synapse would have updated it automatically at some point, but it’s all good. I’m just glad my mouse is working again.