Basilisk V3 freezing when Synapse 4 starts? | Razer Insider
Skip to main content
Question

Basilisk V3 freezing when Synapse 4 starts?

  • July 6, 2025
  • 1 reply
  • 9 views

Sulligy

Hello,

My wired Basilisk V3 freezes and becomes unresponsive as soon as Synapse 4 starts. i have to use another mouse to force quit the application, after of which the Basilisk becomes responsive again.

I can’t use my game profiles or lighting because of this. I’ve tried removing all the drivers and uninstalling with Revo Uninstaller, and doing a fresh install of Synapse, but the problem persists.

 

Any idea what could be wrong?

Did this topic help you find an answer to your question?

1 Reply

Sulligy
  • Author
  • Insider Mini
  • 1 reply
  • July 6, 2025

Hey nvm, I was able to fix it by updating the mouse’s firmware.

 

I thought that Synapse would have updated it automatically at some point, but it’s all good. I’m just glad my mouse is working again.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings