Basilisk v3 pro disappear on synapse after waking the mouse up from sleep mode. Using Dock pro with it | Razer Insider
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Question

Basilisk v3 pro disappear on synapse after waking the mouse up from sleep mode. Using Dock pro with it

  • October 17, 2024
  • 2 replies
  • 133 views

So when I wake the mouse up from sleep mode, the mouse will disappear from synapse and my RGB setting is reset to default and probably the poll rate is gone too. Personally I like my RGB stay the same and not have to reset my pc or replug in the Dock pro to make my mouse appear again. I see a lot of people having this problem online does anyone know how to fix this? Also why razer doesnt have a choice to make the mouse doesnt go to sleep mode.

2 Replies

Drakartus
  • Insider Mini
  • November 15, 2024

Have the same problem…. There is no idia how to fix. Via bluetooth works well, but  with dock pro doesnt work good….


  • Insider Mini
  • January 7, 2025

Also having the same problem. Additionally, when the mouse wakes up, Synapse pops up from the notification tray which is annoying because I always have to close it back out.