Basilisk V3 Pro dongle not working | Razer Insider
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The only way my mouse working is if it is plugged in to USB. Firmware and all that is up to date. I have tried to use on 2 different PC’s with the same issue.

I have been trying get ahold of anyone with Razer support but it is impossible to submit any kind of request/ticket, no way to live chat and no phone number that I can find. This is very frustrating.

Dongle is detected in Windows device manager?

Also did you’ve tried to pair your mouse again with dongle? https://mysupport.razer.com/app/answers/detail/a_id/6076

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