Basilisk V3 Pro dongle not working | Razer Insider
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Question

Basilisk V3 Pro dongle not working

  • June 6, 2023
  • 1 reply
  • 524 views
H

The only way my mouse working is if it is plugged in to USB. Firmware and all that is up to date. I have tried to use on 2 different PC’s with the same issue.

I have been trying get ahold of anyone with Razer support but it is impossible to submit any kind of request/ticket, no way to live chat and no phone number that I can find. This is very frustrating.

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    1 Reply

    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • 7328 replies
    • June 7, 2023

    Dongle is detected in Windows device manager?

    Also did you’ve tried to pair your mouse again with dongle? https://mysupport.razer.com/app/answers/detail/a_id/6076

    Reply


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