Basilisk v3 Pro mouse falls asleep too quick | Razer Insider
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Question

Basilisk v3 Pro mouse falls asleep too quick


Menorra

My Basilisk v3 Pro falls asleep in a minute of downtime or so. Although it is set to 15 minutes in Synapse 3. It takes too long to wake it up. I might read something with the mouse in my hand not moving it for a minute, it falls asleep and it takes some time to wake it up. Turning off Synapse eliminates this issue. I tried Synapse beta - same issue. This is so much annoying. I need support help. It is definitely Synapse bug.

5 Replies

Menorra
  • Author
  • Insider
  • March 26, 2024

Upd: issue in wireless 2.4 mode only. Using in wired mode is not a solution for such an expensive wireless device!


bjs169
  • Insider Mini
  • August 9, 2024

Same issue here. Windows 11 23H2. Synapse 3.9.630.62714. Basilisk v3 Pro firmware 2.0.3.0


Same issue here. Windows 11 25H2. Synapse 4, razer deathadder v3 pro


Dose the issue also occure in bluetooth Mode?


  • Insider Mini
  • February 24, 2026

I’m having this issue in Bluetooth mode and 2.4Ghz. I don’t even see a spot to change this setting on the macOS version of Synapse