As title states, often when I place the mouse on the mouse dock the wireless charging doesn’t engage. Turning the mouse on/off, unplugging and replugging the dock, and reinstalling the charging puck typically don’t fix it. I’ve also cleaned the contacts on the puck and mouse. I am running these devices through a USB switch (to share between work and personal computers), and switching to the other computer and back sometimes fixes it. But note when the charging is not working, everything else continues to function normally: the dock and mouse are shown in Synapse, the mouse functions perfectly fine, lighting configuration for dock and mouse are proper, etc. By the way, the mouse is paired to the dock for hyperpolling.
Question
Basilisk V3 Pro only charges intermittently with Mouse Dock Pro
This topic has been closed for replies.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.

