Basilisk v3 Pro randomly stops responding for a few seconds. | Razer Insider
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Looked everywhere with no luck for this so I apologize if its already been posted.

But, I’ve had my Basilisk v3 pro for a while now and this has been happening for some time and cant seem to figure it out. It will randomly just stop responding for like 5-15 seconds where i cant click or move the cursor. It usually happens while gaming but it happens in every single game I play. Tried a fresh install of synapse, moving usb ports for the dongle, updating firmware etc. and it still happens all the time. Anyone else experience anything similar?  Been a long time Razer mouse user and this is definitely making me want to switch.

 

Thanks in advance.

Howdy, @ohitsflea!

 

Are you using a USB hub? You can also try it on a different PC so we can check if the same connection issue persists. If that didn’t work, then you can shoot me a PM along with your mouse’s serial number so I can validate it in our database and look for other workarounds.

 

*Thread locked to curb conversation to PM.

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