Basilisk v3 Pro Scoll Click stopped working | Razer Insider
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Question

Basilisk v3 Pro Scoll Click stopped working

  • 10 July 2024
  • 1 reply
  • 87 views

My Basilisk v3 Pro’s scroll wheel click has stopped working, I tried cleaning it, using another computer, turning off and on, unplugging it, switching to Bluetooth and doing a firmware update and nothing has worked. I still hear a click when I press the scroll wheel but nothing happens on my computer. I then contacted support and they went through all the things I’d already tried with me and then I was unable to get access to the warranty even though I provided the invoice for the purchase from Amazon I was informed I couldn’t be sent a new one because it apparently wasn’t the right seller. I really don’t want to have to spend 150$ on a new mouse. Does anyone know of anything I can do?

  • Insider Mini
  • October 7, 2024

I’ve had mine for less than a month and have the same issue already. Bought this new one because my old one was have scroll wheel issues… Starting to realize why everyone says to stay away from razer products. 


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