Basilisk V3 Pro stops scrolling down | Razer Insider
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Question

Basilisk V3 Pro stops scrolling down

  • August 8, 2025
  • 2 replies
  • 40 views

So this persisted through an entire windows reinstall. I have all razer peripherals. Razer Basilisk V3 Pro.

Periodically when scrolling, it’ll just stop scrolling down. If I scroll up slightly it’ll allow me to scroll down again. Was on Synapse 4 and installed Synapse 3 due to issues with keyboard lighting. Not sure if this is some glitch in the firmware or what. Doesn’t do this with another mouse installed on the computer.

2 Replies

  • Insider Mini
  • August 24, 2025

I am having the EXACT same issue. I’ve uninstalled the Razer software and rebooted multiple times. 


  • Insider Mini
  • August 25, 2025

I followed the instructions here to update the firmware and it did not fix the issue