The mouse started, today, to not show properly the ligths. They are set as white in the Razer Chroma app, however, it becomes orange and becomes red for a moment when the smart-reel is activated. Plus, the key binding does no more works (but I verified the latter only on my main PC). Adding to this, as soon as I lift the mouse it becomes even darker orange.
I tried different ways to solve the problem:
> Modifing the settings of the smart-reel and of the smart tracking
> Inserting the mouse on another machine with the same Synapse 4, newly installed; like a sort of clean reinstallation
> Deleting drivers and reinstalling the mouse to reset the mouse
> Modifing the profile and the setting of the lights in the Chroma app
> Manually updating the software of the mouse
> Disabling Chroma apps
> Disabling the Windows’ RGB control in customization
Nothing of these worked, it is like the mouse decided that white isn’t of his pleasure.
Basilisk V3 RGB bug
Best answer by Razer_40
I have the same problem...
I'm really sad to announce that after two months, or less, the mouse died, after problems with the wheel. This was the last thing I ever bought by Razer and switched to Logitech G. The fact that they do not reply and that the problem seems to persist in a year just makes it worse.
When you can, do yourself a favour and go with them (Logitech). RAZER seems to have lost its real charm sadly...
I would just like to add that even the Chroma studio app has bugs, resetting every time the position of my Cynosa and my Basilisk at its will. I think it is an update problem of the chroma app at this point.
I have the same problem...
I'm really sad to announce that after two months, or less, the mouse died, after problems with the wheel. This was the last thing I ever bought by Razer and switched to Logitech G. The fact that they do not reply and that the problem seems to persist in a year just makes it worse.
When you can, do yourself a favour and go with them (Logitech). RAZER seems to have lost its real charm sadly...
I have the same problem...
I'm really sad to announce that after two months, or less, the mouse died, after problems with the wheel. This was the last thing I ever bought by Razer and switched to Logitech G. The fact that they do not reply and that the problem seems to persist in a year just makes it worse.
When you can, do yourself a favour and go with them (Logitech). RAZER seems to have lost its real charm sadly...
Oh, didn’t expect you to answer after 11months but Yeah ur right, I like that mouse tho, pretty comfy and lightning was cool…
Thank you for reply!
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