Basilisk V3 tactile scrolling stopped working | Razer Insider
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Question

Basilisk V3 tactile scrolling stopped working

  • April 25, 2024
  • 1 reply
  • 106 views

Sir_Jakey_Jake

This just started today, first time I’ve had the issue.

It happened in the middle of playing a game (Stardew Valley). Nothing else going on, just started free-scrolling. New profile, dis/reconnect, pc restart. Nothing has worked.  Please help! 

Thank you,
=jb=

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1 Reply

Razer.Aero
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  • Razer Support
  • 3457 replies
  • April 26, 2024

Hi Sir_Jakey_Jake,

Thanks for sharing your concern here. Please PM me your device serial number and proof of purchase for warranty validation. I’d appreciate it if you could share a short video showing the issue so I can take a closer look and for our team's visibility. Save the shareable files via any online drive account listed here. All the best!

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


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