Basilisk V3 Wheel stuck on free-spin | Razer Insider
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Hello, the mouse worked perfectly well for the last year, I was playing elden ring earlier and for whatever reasons my mouse wheel is seemingly stuck in free-spin even though ''tactile'' mode is selected. There's still the little clicking sound working when I switch modes either from the desktop app or by pressing the button right under the wheel but it doesn't change anything sadly.



I tried the obvious stuff: restarting PC, reinstalling the app, unplugging the mouse but no luck so far.



Any ideas ? It's not old, the mouse doesn't even have a full year of use.
leetVividSkyBlueplace943
Hello, the mouse worked perfectly well for the last year, I was playing elden ring earlier and for whatever reasons my mouse wheel is seemingly stuck in free-spin even though ''tactile'' mode is selected. There's still the little clicking sound working when I switch modes either from the desktop app or by pressing the button right under the wheel but it doesn't change anything sadly.



I tried the obvious stuff: restarting PC, reinstalling the app, unplugging the mouse but no luck so far.



Any ideas ? It's not old, the mouse doesn't even have a full year of use.




That's very inconvenient. Does the issue happen while connecting the mouse to another USB port or computer? Please send me a PM, including the device's serial number, so I can provide model-specific recommendations. Thanks for your cooperation. I'll be locking this thread to curb our conversation privately.
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