I'm trying to update my Basilisk X HyperSpeed to firmware v1.02.00_r2 using the official standalone updater, but I'm stuck at the Bluetooth pairing step.
What I've tried:
- Switched the mouse to BT mode and did the pairing button combo (both side buttons + DPI cycle button, held 3 seconds)
- Paired the mouse manually through Windows Bluetooth settings — it pairs successfully and shows up correctly (Device Manager confirms driver RzDev_0083.sys, Razer Inc, version 1.0.0.71)
- Removed and re-paired the Bluetooth connection
- Restarted the updater and my PC
- Checked Razer Synapse 4 — the mouse shows up fine and is fully customizable, but there's no firmware update option anywhere in the app
Despite Windows recognizing the mouse correctly over Bluetooth, the Basilisk X HyperSpeed_FirmwareUpdater_v1.02.00_r2 updater's own "NEXT" button never activates past the pairing screen, so I can't proceed with the update.
Is this a known issue with this updater build? Is there a newer version, or a workaround to get the updater to recognize the pairing that Windows has already confirmed?
The mouse works fine and updated on 2,4ghz dongle but not on bluetooth! It doesn’t want to update. Doesn't work properly every time it connects via Bluetooth to my phone or PC it acts as if was hold pressing the left click and doesn't let go until i hold two left buttons with the button under scroll wheel for like 5 seconds then it works as intended but I have to do it every single time! I’m sick of it!