Basilix X Hyper speed laser don't working | Razer Insider
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Basilix X Hyper speed laser don't working

  • September 25, 2024
  • 1 reply
  • 137 views

campPearlAquagreat981
hello friendsMy mouse model is Basilix X Hyper Speed. When it turned off, I changed the battery and it doesn't work anymore. The cursor on the laptop moves bit by bit.Thank you for helping me

Best answer by Razer.sushi.boi

Hi there, @campPearlAquagreat981!

 

Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
  • Razer Support
  • Answer
  • September 25, 2024

Hi there, @campPearlAquagreat981!

 

Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.