Battery health not display on Razer Synapse 4 | Razer Insider
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Question

Battery health not display on Razer Synapse 4

  • December 8, 2024
  • 4 replies
  • 272 views

Danxity

Battery health not display on Razer Synapse 4 anymore suddenly. 

How do I fix this?

 

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4 Replies

Danxity
  • Author
  • Insider Mini
  • 2 replies
  • December 10, 2024

I didn’t do anything and suddenly it’s working normally again. I will update this post if I have the issue again

 


Here’s what it looks like when it’s back to normal. It’s weird that it suddenly back to normal again. I had this issue for over a week.


KiLrOy68
  • Insider Mini
  • 2 replies
  • May 15, 2025

It’s happening to me now.  No fix and wait for it to come back by itself?


Danxity
  • Author
  • Insider Mini
  • 2 replies
  • May 16, 2025

Yeah I remember it just came back by itself suddenly when I tried to record issue to support. I had the problem for days or 1 week I remembered. 


Razer.Ten
  • Razer Support
  • 319 replies
  • May 16, 2025

Hey ​@KiLrOy68,

Can you uninstall your mouse drivers by following the steps from this article and check if the issue continues? If it does, please send me a PM with the serial number so I can verify it in our system and check for applicable troubleshooting steps that might address the battery health issue.

 


*Thread locked to curb conversation to PM.


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