Battery not charging beyond 94% and switches off when unplugged. Does the battery need to be replaced? Where can I buy a new battery ? | Razer Insider
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Battery not charging beyond 94% and switches off when unplugged. Does the battery need to be replaced? Where can I buy a new battery ?

  • August 13, 2025
  • 1 reply
  • 60 views
Cyanhitbay712

Battery is not charging beyond 94%.
It switches off immeidately when the power cord is removed from the computer.
Does this mean the  battery need to be replaced?
If yes Where can I buy a new battery ?

The power settings are set to Best Power efficiency for both plugged in and batter modes.

Kindly advise.

My machine is a Razer Blade Stealth 13 (Early 2020) - RZ09-03102N02
 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • August 14, 2025

Hey ​@Cyanhitbay712,

It would seem that your battery is already defective. Can you send me a PM with the serial number so I can verify it in our system and use it when I forward your case to our Technical Team? Please also provide a photo of your receipt/invoice so I can include it as well. You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.

 

 

*Thread locked to curb conversation to PM. 

 

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