Battery replacement for RZ09-0369 due to swelling

Hi Kasbo_boysen,

I’m here to help. I undersand that you need a replacement battery for your Razer Blade 15” Base. Swollen battery packs may occur when the batteries are exposed to high heat and/or may be due to the aging of battery cells. It's important for your safety that you refrain from using the laptop until we can resolve the problem. You may also visit this link for your reference. I can create a case and forward this to our support team for a replacement battery request. Please PM me with the following information below:

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable file via a Google Drive listed here.

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