Been over 2 weeks razer has no customer support that actually solves issues | Razer Insider
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Been over 2 weeks razer has no customer support that actually solves issues

  • June 28, 2021
  • 3 replies
  • 26 views
A
Been over two weeks of constantly trying to get a response from razer regarding my order. over 30 emails of still standard responses of we have reviewed your case and we will be assisting you I have forwarded your case to our internal department rest assured you will get an update in 2 days. Then nothing every email is the same response.
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      3 Replies

      dekades
      • dekadesStaff
      • Community Cowboy
      • June 28, 2021
      Hi. I understand that you're frustrated, you're welcome to discuss the actual situation you're experiencing good and bad, but let's refrain from making frivolous polls and tags. Thanks, I appreciate it.
      Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
      A
      I did and i didnt see any response from offical staff when I raised my concern then ?
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • June 28, 2021
      That's because the threads you made are posted on General Discussion and not on our Support boards. With that said, send me your ticket and order number. I can use those to check what's happening from our end and hopefully move things along. *Thread moved to Support boards and locked to curb the conversation to PMs.
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