BEWARE OF FAKE RAZER SUPPORT STAFF | Razer Insider
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It has come to our attention that there are people posing as fake Razer Support agents. Please do not engage with them and provide them with any information. We will be doing our best to route these users out. In the meantime, the best way to protect yourself is to check who you are engaging with.

All of our Support Agents will have a little gear icon next to their names in the forum conversations. They will also only ask you to email razer.com domains. So, if someone is asking you to email an outlook, gmail or any other email domain other than razer.com, please report them immediately.

If you don’t see an icon or are unsure, please reach out to myself or any of our Vanguards to confirm that who you are communicating with is our official support staff.

Thank you.

Here is that screen shot of the email I received. I hope this helps other from being scammed. 

Click on the arrow on the right side of the “to me” to show the details (header) or the email.


It has come to our attention that there are people posing as fake Razer Support agents. Please do not engage with them and provide them with any information. We will be doing our best to route these users out. In the meantime, the best way to protect yourself is to check who you are engaging with.

All of our Support Agents will have a little gear icon next to their names in the forum conversations. They will also only ask you to email razer.com domains. So, if someone is asking you to email an outlook, gmail or any other email domain other than razer.com, please report them immediately.

If you don’t see an icon or are unsure, please reach out to myself or any of our Vanguards to confirm that who you are communicating with is our official support staff.

Thank you.

Hello friend, can you help me with my concern too? my purchase has been pending for a long time now.
My ticket ID: 241231-002602


Are they more helpful than Razer though? 👀


thw worst team ever

 


Is there even any legitimate tech support? Is there a support page that actually loads? Every time I try to open what I can find for support it tells me page reachable…… Great product but crappy support.


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