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big problem

  • May 4, 2026
  • 1 reply
  • 20 views

IVORYLilacfirst108

I'm having a major problem with my account. When I added funds and created the account, the email address linked to my Facebook account was automatically connected to my Facebook account for identity verification. I didn't know how to access it because it's a very old email address, and I didn't link it myself; it was linked automatically. I need a solution, please. I haven't known how to make payments for a long time.

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1 Reply

Razer.sushi.boi
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Howdy, ​@IVORYLilacfirst108!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.