Billing Information Issue - Lithuania Not Listed | Razer Insider
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Billing Information Issue - Lithuania Not Listed

  • June 19, 2025
  • 1 reply
  • 25 views

I'm trying to purchase the THX Spatial Audio product from Razer's store, but I'm encountering an issue during checkout. I live in Lithuania, but Lithuania is not listed as a billing or shipping country. I’ve tried entering my information, but the system rejects it, saying it doesn't conform to real information.

I’d like to know how I can complete my purchase from Lithuania, as the closest available option (Latvia) doesn’t work either.

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1 Reply

Razer.Aero
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  • Razer Support
  • June 20, 2025

Hi Minde_Kingas,

I understand that you are unable to purchase the THX Spatial Audio product from Razer's store because Lithuania is not listed as a billing or shipping country. ​​​​I’m sorry to inform you that the THX Spatial Audio Support is currently available in all countries, including Lithuania. However, you can still obtain the Razer THX program by placing an order with a friend who lives in one of the countries where THX Spatial Audio is available and asking them to provide you with the activation code. You can purchase THX Spatial Audio on Razer.com if you are located in any of the countries listed below:

Australia,Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, Thailand, United Kingdom, United States.

We appreciate your understanding and patience on this matter. If you need further assistance, please feel free to PM me. Have a great day!

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