Bits of our app stopped running! | Razer Insider
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Question

Bits of our app stopped running!

  • January 8, 2025
  • 2 replies
  • 259 views

Vaithan

Been having some real issues with Synapse 4. My Blackwidow Elite lags hard when trying to do anything (sometime taking up to 3 minutes to change a static colour). Using Chroma, none of the in-game RGB works any more, no matter what I try, and now this - 

 

The reload link isn’t clickable, and restarting my PC does nothing. Before it’s suggested, I’m not going back to Synapse 3 because that was randomly minimizing my games for no reason.

 

2 Replies

deathbunnynoir

I am having the exact same issue with my old Blackwidow V3 Pro :(


Razer.Ten
  • Razer Support
  • May 15, 2025

Hey guys, 

If you continue to experience the issue, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection and Synapse issues.

 


*Thread locked to curb conversation to PM.