Bits of our app stopped running! | Razer Insider
Skip to main content
Question

Bits of our app stopped running!

  • January 8, 2025
  • 2 replies
  • 108 views

Vaithan

Been having some real issues with Synapse 4. My Blackwidow Elite lags hard when trying to do anything (sometime taking up to 3 minutes to change a static colour). Using Chroma, none of the in-game RGB works any more, no matter what I try, and now this - 

 

The reload link isn’t clickable, and restarting my PC does nothing. Before it’s suggested, I’m not going back to Synapse 3 because that was randomly minimizing my games for no reason.

 

Did this topic help you find an answer to your question?

2 Replies

deathbunnynoir

I am having the exact same issue with my old Blackwidow V3 Pro :(


Razer.Ten
  • Razer Support
  • 230 replies
  • May 15, 2025

Hey guys, 

If you continue to experience the issue, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the connection and Synapse issues.

 


*Thread locked to curb conversation to PM.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings