Black Myth: Wukong - Game Code | Razer Insider
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Black Myth: Wukong - Game Code

  • August 19, 2024
  • 7 replies
  • 1735 views

boxbitLiverDogs393

How do I get the code for the Black Myth: Wukong game? I see I got it for ‘free’ when I ordered my laptop but there are 0 details with it.

 

I hate that I have to sign up for support for a simple question like this. I’ve already asked by replying to my order email, but haven’t got any response. The support phone number isn’t working despite it being within the hours that support is open, according to the prerecorded message. If I don’t get an answer in the next 24 hours I’m doing a chargeback on my laptop order. 

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7 Replies

boxbitLiverDogs393

Any update? This should be a pretty simple problem to solve. I will be doing a chargeback on the laptop purchase if I don’t hear back soon. 


boxbitLiverDogs393

Chargeback filed since I still have no resolution or any details. If you had decent support this wouldn’t happen as much. 


boxbitLiverDogs393

Still no information or reply from Razer regarding this. 


boxbitLiverDogs393

Still no reply from Razer support to myself or American Express. 


ncagnoli
  • Insider Mini
  • 2 replies
  • August 30, 2024

Waiting too.


ncagnoli
  • Insider Mini
  • 2 replies
  • September 23, 2024

Any news?


boxbitLiverDogs393
ncagnoli wrote:

Any news?

I did finally receive the code - seemed to be an automated email that sends the instructions x number of days after you purchase.

 

However, I never heard back from anyone at Razer about this. Insanely bad support. I’ll never buy another Razer product and will always discourage anyone I know from buying from them.


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