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Razer blade 18 is having a black screen. Keyboard and mouse works perfectly but black screen is constant. Not working on the external monitor too. Please help

Hi hitguideRadicalRed803,

I’m sorry to hear about your Razer Blade 18 having a black screen issue. Have you tried to follow the steps in this article? Have you recently installed any new software or updates that could be causing the issue? When did the black screen issue start occurring? I can kickstart a support ticket so I can help you escalate your concern to the Support Team for an advanced resolution. Please send me your laptop serial number and the following information for documentation purposes:
 

  • Full Name:
  • Email Address:
  • Mobile Number:
  • Laptop serial number:
  • Country:
  • Photo or a short clip of the problem:
  • Proof of purchase:
  • Save the shareable files via any online drive account listed in this link.


​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.

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