Black shark V2 pro Microphone not working | Razer Insider
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Black shark V2 pro Microphone not working

  • September 25, 2025
  • 13 replies
  • 206 views

I'm having the baggiest issue on the planet with this microphone I've tried everything like uninstall synapse 4 and updating drivers for the thing but nothing seems to work please i need someone to respond with a solution cause its driving me crazy how bad this is.

Best answer by Frankie2Goated

The issue seems to be fixed they had to have updated synapse which is crazy how a bug like that even gets passed in the system.

13 Replies

  • Insider Mini
  • 5 replies
  • September 25, 2025

I’ve got the same problem. This happened after I restarted my PC today (normally it’s always on). I also tried multiple solutions, but none of them worked. And for those reading this: no, sliding the microphone volume from “undefined” to, for example, 90 still doesn’t fix it.


“I’m experiencing the same issue. When I completely uninstalled Synapse from my computer, the problem was resolved, but when I install Synapse again, the problem persists. There is an issue with Synapse, and it needs to be fixed quickly, RAZER.”


  • Author
  • Insider Mini
  • 3 replies
  • September 25, 2025

ah okay at least I'm not the only one but man this sucks how does a bug like this even happen in the first placed


  • Insider Mini
  • 2 replies
  • September 25, 2025

same issue here with the blackshark v2 hyperspeed 


Lexoyihi
  • Insider Mini
  • 1 reply
  • September 25, 2025

same issue here. should i just uninstall the app

?

 


Samething has literally happened to me to the T did everything from driver uninstall to tweaking the settings uninstalling synapse etc etc spent literally 3 hours thinking my pc was corrupted in files, then I see this seems like multiple people are having the same issue 


Is the problem solved?


  • Insider Mini
  • 5 replies
  • September 25, 2025

the bug is still here and not solved


  • Insider Mini
  • 5 replies
  • September 25, 2025

Issue seems to be solved now, if not try to update your razer synapse or switch to beta mode 


Проблема не решена и я так понял razer не хочет ее решать ?


The problem seems to be solved for now, I hope it doesn't happen again.


  • Author
  • Insider Mini
  • 3 replies
  • Answer
  • September 25, 2025

The issue seems to be fixed they had to have updated synapse which is crazy how a bug like that even gets passed in the system.


  • Insider Mini
  • 1 reply
  • September 25, 2025

Hi everyone, I have the same problem, my microphone says it's indefinite, the truth is that I'm going crazy, I formatted my PC but the problem persisted, I reinstalled Razer Synapse and everything remains the same, I need someone to please give me a hand and tell me the definitive solution to this problem, please.