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Black shark V2 x

  • March 19, 2026
  • 1 reply
  • 4 views
S

now i have a warranty or my black shark v2 x and im trying to get a new one but the serial number got dissappeard and now what do i do 

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • March 20, 2026

Hi sleekOldSilverbox548,

I understand that you’re trying to request a replacement for your BlackShark V2 X, but the serial number has disappeared.

Unfortunately, if the serial number on the device has been obliterated or removed, it will void the warranty, and we won’t be able to proceed with a replacement. Please take some time to review the Razer Warranty Policy – Exclusions and Limitations for more details. Take care for now!


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