Hello there i purchased the Head set BlackShark V3 Pro Serial #862541D37602113 a few months back from your site and was working just recently until i updated the firmware 1.4.4 back on the 1st of October , i did some streaming of beat saber , once done i turned pc of and then returned later to find out the there is no audio.
the Bluetooth works fine as well as wired connection and the Speaker (Blackskark V3 Pro - Chat works fine , the only one that does not work is Output Device ‘ Speaker (BlackShark V3 Pro - Game) i believe the dongle is not working correctly.
