black shark v3 pro connection problem | Razer Insider
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Question

black shark v3 pro connection problem

  • May 16, 2026
  • 1 reply
  • 81 views
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I try to connect the headset to my ps5 with the dongle the dongle is white and the headset sits at a static green.it gives me a option to pick the headset on my ps5 but no sound comes out I don’t know how to fix it cause I don’t have access to a pc for synapse or any of the other utilities 

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1 Reply

Razer.sushi.boi
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Hello there, ​@Isaiah0909!

 

Does the same issue occur while using the 3.5 mm audio connection? You really need a PC to update your headset’s firmware. Feel free to send me a message via PM along with your BlackShark V3 Pro’s serial number so I can validate it in our database and check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.

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