So I have a blackshark v2 that I bought on March 21, 2024 and yesterday when I went to register with my account, I couldn't and I was surprised to learn that the product had already been registered to an unknown account, which is strange because I bought the sealed headset and I didn't register it in my account, so I tried to contact support, but without success and so far I haven't heard from them, so I was hoping to contact Razer support here and ask for help so I I can finally link my headset to my personal account.
Answer
BlackShark already registered to another account I don't know
Best answer by Razer.Aero
Hi ArmyGreenvinetech693,
I’m sorry to hear about the issues you encountered trying to register your new Razer Blackshark V2. Please PM me the following information below so I can help you coordinate with the team to check your device information.
Full name:
Email address:
Razer Blackshark V2 serial number:
Case ID number:
Proof of purchase:
Save the shareable files via any online drive account listed here. I hope to hear from you soon.
This topic has been closed for replies.
- Razer Support
- Answer
Hi ArmyGreenvinetech693,
I’m sorry to hear about the issues you encountered trying to register your new Razer Blackshark V2. Please PM me the following information below so I can help you coordinate with the team to check your device information.
Full name:
Email address:
Razer Blackshark V2 serial number:
Case ID number:
Proof of purchase:
Save the shareable files via any online drive account listed here. I hope to hear from you soon.
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